Contact for security and privacy reviews.
If you are conducting a security or privacy review, contact us and we will route your request to the appropriate team.
Contact points.
- Security & privacy questions: via the main contact form. Tell us you are running a vendor security review and we will direct it appropriately.
- Security review walkthrough: enterprise customers can request a guided walkthrough of this Trust Centre and the underlying documentation with our technical team.
- Data protection & agreements: for data processing agreements, standard contractual clauses, or a current sub-processor list for your deployment, request these through the contact form. The published infrastructure list is on Sub-processors & infrastructure.
- Account and data deletion: account deletion (identity-verified).
- Documentation & support: docs.performancehub.co. The docs site is aware of the signed-in user and their access level, so additional documentation may be available depending on account type.
For your vendor assessment.
To help complete a vendor risk or security assessment, the most useful starting points are:
- This Trust Centre, for the architecture, data flows and responsibility split.
- The product Security & Privacy documentation on docs.performancehub.co, for the operational detail. Sign in to see documentation available for your access level.
- The legal policies (Privacy Policy, Acceptable Use Policy), which govern use of the platform.
If you need a specific artefact (for example a sub-processor list, a DPA, or answers to a standard questionnaire), ask and we will provide what we can.