Cookie Policy
The browser and device technologies used on Performance Hub websites and online services, and the choices available.
Version: 12 November 2026
1. Scope
This policy explains browser and device technologies used in connection with Performance Hub Inc's websites and online services. It supplements our Privacy Policy, which identifies the company, explains relevant information handling and provides privacy contact details.
Cookies are small records stored by a browser. Similar technologies include browser storage, pixels and device identifiers. They can remember a session or preference, support security, or measure interactions. Some technologies operate only during a session; others remain until their stated expiry or deletion. Deleting a cookie does not necessarily delete information already received by a server.
2. Purposes and categories
The current technologies for the page or service you use, including their providers, purposes and durations, are listed in Cookie settings. The inventory identifies which categories are actually deployed; a category's description below does not mean every page uses it.
| Category | Purpose and treatment |
|---|---|
| Strictly necessary | Technologies needed to provide a function you request, maintain a session, apply privacy choices or protect the relevant service. An exemption from cookie consent applies only where the applicable legal conditions are satisfied. |
| Preferences | Technologies remembering optional settings or choices, such as display or language preferences. Consent treatment depends on whether the technology is necessary for a function you expressly request or is otherwise optional. |
| Analytics and measurement | Technologies measuring visits, navigation, feature use or performance. They are not classified as necessary merely because the information is useful to us. Required consent or another applicable legal exemption must be established before use. |
| Advertising and related tracking | Technologies involved in advertising measurement, audience building or tracking across services. Where deployed, the inventory identifies their purposes and third-party involvement; required consent and applicable sale, sharing or targeted-advertising opt-outs apply. |
The setting, purpose and recipients determine the category. A technology is not exempt merely because it is first-party, described as analytics, or placed through a server-side process.
3. Your choices
Where prior consent is required, optional technologies remain inactive until the relevant consent is given. Cookie settings let you accept, reject or select optional categories and change those choices. You can withdraw consent through those settings; withdrawal applies to future use and does not make earlier lawful processing unlawful. Necessary functions remain subject to their applicable legal basis.
We apply legally required opt-out preference signals, including Global Privacy Control where applicable. A cookie choice and a privacy-law opt-out can address different processing, so the applicable controls and rights must both be respected. A missing browser signal is not affirmative consent. Where the law provides additional privacy choices, exercise them through the mechanisms identified in our Privacy Policy and settings.
Browser or device controls can also block or delete stored technologies. Blocking a technology needed for a requested function can prevent that function from working. Choices can be specific to a browser, device or service; clearing browser storage or using another device can require you to set them again.
4. Third-party technologies and service data
The inventory identifies providers and third-party access relevant to deployed technologies. Where an embedded or connected service receives information, its role and applicable notice must be considered alongside ours. Selecting a model or integration in an account is a separate service configuration decision; it is not supplied by a website cookie choice.
This policy does not determine retention for surveillance recordings, facial templates, audio transcripts, agent context or model requests. Those activities are explained in the Privacy Policy, Biometric Data Policy, applicable service information and Data Processing Addendum.
5. Changes and questions
We update this policy and the inventory when relevant technologies or requirements change. New consent is obtained where legally required before the affected use.
For questions, contact the Privacy Contact, Performance Hub Inc, preferably through support. You may also write to 251 Little Falls Drive, Wilmington, DE 19808, United States, or telephone +1 (302) 244-5288. A Performance Hub account is not required to contact us about privacy.